Privacy Policy

Effective and last updated: September 10, 2026

Raz Coaching Services LLC ("Raz Coaching," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit razcoaching.com, contact us, or interact with services and communications offered through this website.

1. Information we collect

We may collect information that you choose to provide, including:

• Your name, email address, and telephone number.
• Your organization, role, and inquiry type.
• Information included in a contact, referral, partnership, or service inquiry.
• Scheduling preferences and communications with our team.
• Billing and transaction information when you purchase a service. Payment card information is processed by our payment provider and is not stored directly on this website.

We may also automatically receive limited technical information, such as your IP address, browser and device type, approximate location, pages visited, referral source, and cookie or similar technology data.

2. How we use information

We may use information to:

• Respond to questions and identify an appropriate service, resource, or partnership pathway.
• Schedule consultations and communicate about requested services.
• Provide, administer, improve, and evaluate our programs and website.
• Process payments and maintain appropriate business records.
• Send information you requested and, where permitted, relevant updates or educational communications.
• Protect our website, clients, staff, and organization from fraud, misuse, or security threats.
• Meet legal, regulatory, contractual, and recordkeeping obligations.

3. Cookies, analytics, and website technologies

Our website and service providers may use cookies and similar technologies that are necessary for website operation, form functionality, security, analytics, and user experience. These technologies may collect technical and usage information. You can limit many cookies through your browser settings, although doing so may affect certain website features.

4. When we disclose information

We may disclose information:

• To vendors that help us operate our website, forms, customer-management system, communications, scheduling, analytics, hosting, security, and payments.
• To professional advisers, contractors, or partner organizations when reasonably necessary and subject to appropriate obligations.
• When you direct or authorize us to make a referral, introduction, or other disclosure.
• When required by law or reasonably necessary to protect rights, safety, and security.
• In connection with a merger, financing, reorganization, sale, or transfer of all or part of our organization, subject to applicable law.

We do not sell personal information for money. We do not currently share personal information for cross-context behavioral advertising. If our practices materially change, we will update this Policy and provide any choices required by applicable law.

5. Email and text communications

We may respond to an inquiry using the email address or telephone number you provide. Marketing emails include an unsubscribe method. If you expressly opt in to recurring text messages, message and data rates may apply and you may opt out by replying STOP. Consent to marketing messages is not a condition of purchasing services.

6. Children and family inquiries

Our services may support adolescents and families, but this general website is intended for adults, parents, guardians, professionals, and organizations. We do not knowingly collect personal information directly from a child under 13 through this website without appropriate parent or guardian authorization. A parent or guardian who believes a child has submitted information may contact us to request review or deletion.

7. Coaching, health information, and emergencies

This website and its contact form are not emergency, crisis, medical, or clinical-care services. Do not use the website to request urgent assistance. If you or another person may be in immediate danger, call 911 or an appropriate emergency resource. Coaching is not a substitute for medical or mental-health diagnosis or treatment.

If a service requires sensitive educational, disability-related, or health information, we may provide a more appropriate collection method, notice, authorization, or agreement for that specific service.

8. Data retention

We retain information only for as long as reasonably necessary for the purposes described in this Policy, including providing services, responding to inquiries, maintaining business and legal records, resolving disputes, and enforcing agreements. Retention periods vary according to the type and sensitivity of information and applicable requirements.

9. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, storage system, or transmission method can be guaranteed to be completely secure.

10. Your privacy choices and rights

Depending on where you live and subject to applicable exceptions, you may have rights to request access to, correction of, or deletion of personal information; receive information about how it is used or disclosed; or withdraw certain consent. You may also unsubscribe from marketing email or limit cookies through your browser.

To submit a privacy request, email [email protected]. We may need to verify your identity before completing a request. We will not discriminate against you for exercising an applicable privacy right.

11. Third-party websites

This website may link to independent websites and services, including related programs, scheduling tools, media publications, podcasts, and partner organizations. Their privacy practices are governed by their own notices, and we are not responsible for their content or privacy practices.

12. Changes to this Policy

We may update this Privacy Policy periodically. The date at the top indicates when it was most recently revised. Material changes will be posted on this page.

13. Contact us

Raz Coaching Services LLC
Email: [email protected]
Telephone: (415) 286-5689